IT Service Packages
Choose a package that fits your organization. We tailor scope, SLAs, and security to your needs.
Standard
Business-hours support, baseline hygiene, quarterly improvements.
- Support hours: Business hours
- SLAs: Response within business hours
- Security baseline: AV baseline
- Reporting: Monthly summary
- On‑site support: On request
Gold
Highest SLAs, 24/7 option, advanced security and continuity.
- Support hours: 24/7 option
- SLAs: Highest priority targets
- Security baseline: EDR + MDR option
- Reporting: Monthly + QBR + exec deck
- On‑site support: Monthly (as needed)